NEO

What it is

Vendor

1X Technologies · based in US

Status

Pre-order: Orders or reservations open to the public.

Confidence

Vendor claim Rests on the vendor’s own statements. Nobody independent has verified it.

Can I get it where I am?

What the vendor says about the worldwide rollout

1X will start delivering NEOs primarily in the U.S in 2026 and expand to other markets starting in 2027.

All tracked regions

“Not announced” means the vendor had said nothing about that region when it was last checked, on the date shown; “Not offered” means the vendor has said no. An EU-wide offer counts for Ireland, the Netherlands and Germany unless the vendor says otherwise for one of them. Prices are recorded in the currency the vendor published and are never converted in the data.

May it legally be sold there?

This is a different question from whether the vendor offers it, and the two come apart: a vendor can hold open pre-orders for a robot that has no current path to being lawfully imported. The site records them separately and never merges them.

• United States

  Unknown fcc-covered-list

  Whether the robot may lawfully be sold here is not established. We do not infer it.

  FCC added foreign-produced advanced robotic devices to the Covered List effective 2026-07-28. A domestic end product (US manufacture plus a domestic-component-cost share of 65% through 2028) is not covered at all. NEO is built at 1X's own factory in Hayward, California, which would place it outside the rule if it also meets the domestic-content share, but no source states NEO's domestic-component percentage. Models that received FCC equipment authorisation before that date may still be imported, marketed and sold, but may not be modified except for certain software and firmware updates allowed under an FCC waiver until at least 1 January 2029; a product not authorised by that date is not grandfathered. No source states whether NEO received FCC authorisation before that date.

  Evidence: 2. 1X Technologies (GlobeNewswire), 5. Sidley Austin LLP, 7. Wiley Rein LLP

What it can do

Listed under Laundry, Tidying up, Fetching and carrying, Reminders and scheduling, derived from the claims below.

Capability claims in the vendor’s own words, never rewritten into categories. What matters most is the label beside each one: shipped means sold and verified working, demonstrated means shown in a controlled demo, and claimed means asserted and not shown.

• Folds laundry, organizes shelves, and tidies spaces. Demonstrated Shown in a controlled demo. Not verified in a customer’s home.

  Evidence: 1. 1X Technologies, 4. The Robot Report

• Opens doors, fetches items, and turns off lights on request. Demonstrated Shown in a controlled demo. Not verified in a customer’s home.

  Evidence: 1. 1X Technologies

• Uses "Audio Intelligence" to recognize when it is being addressed and "Visual Intelligence" to use what it sees to enhance interactions. Claimed Asserted by the vendor. Not shown.

  Evidence: 1. 1X Technologies

• Retains memory across conversations and helps with scheduling, reminders, grocery lists, and tracking language lessons. Claimed Asserted by the vendor. Not shown.

  Evidence: 1. 1X Technologies

How it works

Within a task

Adapts within a task

The robot perceives what is actually in front of it and adjusts. If a sock slips mid-fold, it is meant to recover. This is what the AI-autonomy criterion tests.

How a task starts

Spoken or typed instruction

Descriptive only. A button, a spoken sentence and a schedule are different interfaces, not different degrees of intelligence.

Will it try something new?

Validated tasks only

The underlying model may be general, but the vendor only lets the robot attempt tasks it has been validated on.

NEO attempts the tasks it has been trained on autonomously. For anything else the vendor states: "For any chore that NEO doesn't yet know, owners can schedule a 1X Expert to guide it through unknown tasks." Chores are requested with "a simple verbal command" or "the click of a button".

Human operator

Yes, for some tasks

The robot is autonomous for tasks it has been trained on and hands the rest to a remote human operator. The site labels this rather than excluding the robot for it.

Evidence: 1. 1X Technologies, 3. The Robot Report

Why it qualifies

A robot is listed only if it meets all four criteria. The evidence is kept so the criteria can be re-tuned against real cases rather than re-argued. How these are applied.

• Multi-task by design

  Met

  Performs two or more distinct household task types. Not a single-purpose appliance, and not one task described several ways.

  Vendor product page lists 6+ distinct chore types: laundry folding, shelf organising/tidying, door opening, fetching items, turning off lights, plus a scheduling/list-assistant layer.

  Evidence: 1. 1X Technologies

• Physical manipulation

  Met

  Has arms, grippers or manipulators, and can pick up, move or handle objects.

  Bipedal humanoid with hands; laundry-folding and object handling shown in vendor material.

  Evidence: 1. 1X Technologies

• AI-driven autonomy

  Met

  Copes with unscripted variation within a task: it perceives what is actually there and adapts, rather than replaying a fixed motion sequence. How a task is started is not part of this test.

  Vendor states routine/trained tasks run autonomously on-device via 1X's in-house "Redwood" AI model -- a learned policy trained on teleoperated demonstration data, confirmed by independent press coverage of the model's release. Tasks outside the trained set are completed by a remote human operator ("1X Expert"): autonomy for known tasks, with a human fallback for the rest.

  Evidence: 1. 1X Technologies, 3. The Robot Report

• Credible home path

  Met

  Targets domestic use, and has a public price, preorder or announced release window. Pure research demos are excluded.

  Open pre-orders, published price ($20,000 outright or $499/month subscription), stated 2026 US shipping window expanding to other markets in 2027.

  Evidence: 1. 1X Technologies, 2. 1X Technologies (GlobeNewswire)

Specifications

Published figures only, as the vendor stated them. Nothing here is computed, estimated or converted.

Sources

Everything on this page traces to one of these. Agents read sources in any language; a claim taken from a non-English source is translated and the original link kept. “Retrieved” is when we last read the page; “published” is the source’s own date, where it states one.

1. 1X Technologies Vendor · English · retrieved 2026-09-27
2. 1X Technologies (GlobeNewswire) Vendor · English · retrieved 2026-09-14
3. The Robot Report Press · English · retrieved 2026-09-15 Independent report of 1X's named in-house AI model, Redwood, and the autonomy it gives NEO.
4. The Robot Report Press · English · published 2025-10-30 · retrieved 2026-09-19 Independent report of the pre-order launch: price, weight, lift and carry figures, and the 2026 US / 2027 international shipping timeline. It does not independently verify NEO's functional claims.
5. Sidley Austin LLP Independent · English · published 2026-08-07 · retrieved 2026-09-27 Law-firm summary of the FCC Covered List decision: the domestic-content test, the conditional-approval route, and the limits on changes to robots authorised before 2026-07-28.
6. 1X Technologies Vendor · English · retrieved 2026-09-27 Vendor specification page: height, weight, lift and carry figures, degrees of freedom, battery capacity and run-time.
7. Wiley Rein LLP Independent · English · published 2026-07-30 · retrieved 2026-09-27 Law-firm summary of the FCC decision: models authorised before 2026-07-28 may still be imported, marketed and sold, but may not be modified except for certain software and firmware updates allowed under a blanket waiver in place until at least 1 January 2029.